Privacy Policy

• Account data — name, email, password hash, workspace settings.
• Brand inputs — URLs, product images, logos and copy you submit for generation.
• Usage data — pages viewed, jobs submitted, credits consumed, device and browser metadata.
• Billing data — handled by our payment processor (Stripe). We never store full card numbers.

• To operate the Service and generate the videos you request.
• To bill you and prevent fraud.
• To send transactional emails (account, billing, low-credit alerts).
• To improve our models and product, using aggregated and de-identified data.

We share data with sub-processors strictly necessary to run the Service: cloud hosting (Cloudflare, Supabase), AI inference (OpenAI, Google), email (Resend), payments (Stripe). We do not sell personal data.

Account data is retained while your account is active. Generated videos and inputs are retained for 90 days unless you delete them earlier or your plan specifies otherwise. You can request full deletion at any time.

You have the right to access, correct, export and delete your personal data, and to object to processing. Contact privacy@nuvid.ai to exercise these rights.

We use TLS in transit, encryption at rest, scoped database access (Row-Level Security), and least-privilege service credentials. No system is 100% secure — please report vulnerabilities to security@nuvid.ai.

We use strictly necessary cookies for authentication and a small number of first-party analytics cookies to measure product usage. No third-party advertising cookies.

Privacy questions: privacy@nuvid.ai.